FAQS

GENERAL INFORMATION

What products does Hallikeld offer?

Hallikeld offers a range of high-quality mineral water products including Spring Sparkling Water, Still Spring Water, and four flavoured versions known as Infusions coming in Strawberry and Woodruff, Blackberry and Rhubarb, Raspberry and Hibiscus, Green Apple and Blueberry.

Where does Hallikeld source its water?

Hallikeld water is a family legacy dedicated to sourcing from and preserving Yorkshire’s sacred Hallikeld springs with environmentally responsible practices, delivering exceptional water quality rooted in ancient traditions, and embodying a commitment to purity and sustainability.

PRODUCT DETAILS

What products does Hallikeld offer?

Hallikeld offers a range of high-quality mineral water products including Spring Sparkling Water, Still Spring Water, and four flavoured versions known as Infusions coming in Strawberry and Woodruff, Blackberry and Rhubarb, Raspberry and Hibiscus, Green Apple and Blueberry.

What are Hallikeld Infusions?

Hallikeld Infusions are our flavoured water options, available in four distinct and refreshing flavours; Strawberry and Woodruff, Blackberry and Rhubarb, Raspberry and Hibiscus, Green Apple and Blueberry, crafted to provide a delightful twist on our classic spring water.

In what sizes are Hallikeld products available?

All Hallikeld products are exclusively available in 330ml cans. We do not offer our water in any other size or packaging format.

Does Hallikeld use plastic bottles or containers?

No, Hallikeld is committed to environmental sustainability. Our products do not and never will come in plastic bottles or containers. We proudly offer our water exclusively in recyclable aluminium cans.

Are Hallikeld cans recyclable?

Yes, all Hallikeld cans are fully recyclable. We encourage our customers to recycle our cans to help us protect the environment.

Where can I purchase Hallikeld products?

Hallikeld products are only available online on the Hallikeld website. Please visit our website or contact customer service for more information on your ordering options.

Are there any preservatives or artificial ingredients in Hallikeld Infusions?

No, Hallikeld Infusions are made with natural flavours and contain no artificial preservatives or ingredients, ensuring a pure and natural taste.

Can I find Hallikeld products outside the UK?

Hallikeld is only available within the UK. For international availability, contact our customer service.

How should I store Hallikeld water?

For the best taste experience, we recommend storing Hallikeld water in a cool, dry place and refrigerating before consumption.

QUALITY AND SAFETY

How does Hallikeld ensure the quality and safety of its water?

Hallikeld adheres to stringent quality control procedures at every stage of production. Our water undergoes rigorous testing to ensure it meets the highest standards of purity and safety. We are committed to delivering premium quality water to our customers.

Are Hallikeld bottles BPA-free?

Yes, all Hallikeld bottles are BPA-free. We prioritise the health and safety of our customers by using only high-quality, safe materials for our packaging.

SUSTAINABILITY

What steps does Hallikeld take towards sustainability?

Hallikeld is dedicated to sustainability and environmental responsibility. We implement eco-friendly practices in our production processes and use recyclable materials for our packaging. Our goal is to minimise our environmental footprint while providing exceptional products.

PURCHASING AND AVILABILITY

Where can I purchase Hallikeld products?

Hallikeld products are only available online through the Hallikeld website. You can only purchase our products directly from our website. Please contact customer services should you need any further information

Can I buy Hallikeld products in bulk?

Yes, Hallikeld products can be purchased in bulk. For bulk orders, please contact our sales team through the trade enquiry form provided on our website.

CONTACT AND SUPPORT

How can I contact Hallikeld customer support?

For any inquiries or assistance, you can reach Hallikeld customer support through our website’s contact page or by emailing support@hallikeldwater.co.uk. Our team is ready to assist you with any questions or concerns.

Does Hallikeld offer a satisfaction guarantee?

Yes, Hallikeld stands behind the quality of its products. If for any reason you are not satisfied with your purchase, please contact our customer support team for assistance. We are committed to ensuring our customers are completely satisfied with their experience.

Does Hallikeld offer refunds?

Please reach out to our customer support at help@hallikelddrinks.co.uk who are happy to provide assistance.

Can I return Hallikeld products?

We are not currently able to provide a returns service for
Hallikeld products. However, if the products were delivered faulty or damaged please reach out to our customer support at help@hallikelddrinks.co.uk.

Hallikeld Infusions

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Introducing our Infusions Range – a harmonious marriage of Hallikeld spring water and the enchanting flavours of the hills it gracefully traverses.

Hallikeld Spring

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Originating in Yorkshire’s heart, each sip delivers refreshment that transcends ordinary taste. Hallikeld water embodies the essence of the land, inviting you to experience nature’s harmonious embrace and find inspiration in its purity.